Confidential Company is hiring Hotel Receptionists to join its front office team in Dubai, United Arab Emirates. There are three full-time positions available for candidates with 1 to 3 years of hospitality experience who are confident dealing with guests and comfortable handling day-to-day front desk responsibilities.
This role is suitable for someone who enjoys working with people and can create a welcoming experience from the moment guests arrive. The successful candidates will manage check-ins and departures, handle payments and reservations, respond to guest requests, coordinate with other hotel departments and keep front desk operations running smoothly. Candidates must currently be based in the UAE and available to join immediately.
Job Details
| Job Detail | Information |
|---|---|
| Job Title | Hotel Receptionist |
| Employer | Confidential Company |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full-time |
| Industry | Hotels / Hospitality |
| Experience | 1–3 years |
| Education | Secondary School, Intermediate School, Bachelor of Hotel Management or Bachelor of Business Administration |
| Nationality | Indian, Nepali, Filipino, Sri Lankan |
| Gender | Male |
| Vacancies | 3 vacancies |
| Start Date | Immediate |
| Work Location | Dubai, UAE |
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Key Responsibilities
As a Hotel Receptionist, you will be responsible for supporting guests throughout their stay while ensuring the front desk operates efficiently. Your responsibilities may include:
- Managing guest check-ins, room assignments, key issuance and departures according to hotel operating standards.
- Welcoming guests and providing professional assistance at the front desk.
- Processing room charges, cash and card transactions accurately.
- Checking guest folios and completing routine billing reconciliations.
- Responding to guest inquiries, special requests and complaints in a timely and professional manner.
- Escalating complex guest service issues to the Front Office Supervisor when required.
- Coordinating with housekeeping to monitor room readiness and availability.
- Communicating with maintenance regarding room maintenance issues and service requirements.
- Monitoring relevant inventory and room status information.
- Answering switchboard calls and routing messages to the appropriate departments or guests.
- Assisting guests with direct reservation inquiries.
- Completing basic night audit handovers when required.
- Preparing end-of-shift reports and carrying out accurate data entry.
- Updating guest information and transactions in the hotel property management system.
- Keeping the reception desk and lobby area clean, orderly and secure.
- Maintaining professional front desk standards and providing courteous customer service.
- Following hotel procedures and maintaining a positive experience for guests.
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Requirements
The ideal candidate should have previous hospitality or front desk experience and the communication skills needed to deal with guests professionally.
Experience
- 1 to 3 years of relevant experience.
- Previous experience as a Hotel Receptionist, Front Desk Associate or Guest Service Representative is preferred.
- Experience handling hotel check-ins, check-outs and guest requests.
- Experience processing cash, card payments and guest billing.
- Familiarity with reservations and front office procedures.
- Ability to communicate professionally with guests and colleagues.
- Previous experience using a hotel property management system is an advantage.
- Candidate must currently reside in the UAE.
- Candidate should be available to join immediately.
Education
Applicants may have one of the following educational backgrounds:
- Secondary School education.
- Intermediate School education.
- Bachelor of Hotel Management.
- Bachelor of Business Administration.
- A hospitality-related diploma or degree is an advantage.
Nationality
Applications are invited from candidates of the following nationalities:
- Indian
- Nepali
- Filipino
- Sri Lankan
Personal Suitability
- Friendly and professional approach to guest service.
- Good communication and interpersonal skills.
- Ability to remain calm when handling guest concerns or complaints.
- Strong attention to detail when processing payments and guest information.
- Ability to manage multiple front desk tasks during busy periods.
- Responsible approach to cash handling and billing.
- Ability to coordinate effectively with housekeeping, maintenance and other departments.
- Comfortable working in a customer-facing hotel environment.
- Ability to follow hotel procedures and operating standards.
- Willingness to work as part of a front office team.
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Benefits offered by Confidential Company
The company offers:
- Full-time employment in Dubai.
- The opportunity to work in a professional hotel and hospitality environment.
- Practical experience in front office and guest service operations.
- An opportunity to develop customer service and hotel reception skills.
How to Apply
Interested in applying for the Hotel Receptionist position in Dubai? If you meet the requirements, you can apply for this opportunity through the employer’s recruitment process.
